52 (33) 36 20 62 01 info@renovasolution.com

      Notice of Privacy

      In terms of the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS (LFPDPPP), Renova Solutions Inc., hereinafter “THE COMPANY”, makes this privacy notice available to you, prior to the processing of your personal data, in accordance with the following:

      I.- IDENTITY AND ADDRESS OF “THE COMPANY”: Renova Solutions Inc. is responsible for the processing (use) of your personal data, it is a duly constituted and legally existing company in accordance with the laws of the United Mexican States. All communication should be addressed to the Personal Data Department, which has been designated as responsible for processing requests and promoting the protection of Personal Data, in terms of Article 30 of the Law.

      II.- PERSONAL DATA THAT WE OBTAIN AND OF ORIGIN:

      Personal data that we collect in the case of a legal entity:

      • Customer information (company name, email, address, proof of address, telephone, fax).
      • Identity documentation (constitutive act, registration folio before the public registry of property and commerce).
      • Tax information (tax identification card, billing address).
      • Financial data: bank account information, payment methods.

      Personal data that we collect in the case of a natural person:

      • Contact information (Full name, email, address, proof of address, phone, cell, fax)
      • Identity documentation (voter’s card, passport, driver’s license, primer or professional ID)
      • Tax information (tax identification card, billing address).

      Sensitive personal, patrimonial or financial data that we could collect:

      • Financial data: bank account information, payment methods.

      III.-PURPOSE OF THE PROCESSING OF PERSONAL DATA: “THE COMPANY” undertakes to make correct use of your personal data, including sensitive personal data that may be collected in accordance with the principles of the Federal Protection Law of Personal Data held by individuals, legality, consent, information, quality, purpose, loyalty, proportionality and responsibility. The object or purpose of obtaining, using and storing the personal data of the owner is broken down as follows:

      1. Provide legal advice.
      2. Verify the information you provide us.
      3. For internal use of “THE COMPANY”, as well as to answer your questions or comments derived from the provision of services.
      4. For the promotion of products, services offered by “THE COMPANY” ” or, where appropriate, invitations to one of our events.
      5. Integrate your file as a client.
      6. Provide required services and products and inform about new products or services that are related to what was contracted or acquired by “The Owner”.
      7. Inform about changes in our services, evaluate the quality of the service and products.
      8. The identification, information technologies, operation, administration, marketing, commercialization and other similar and lawful purposes in accordance with the provisions of the Law, derived from the services contracted by “The Owner”.

      Sensitive data will be collected for the following purposes:

      • To have the necessary background in order to be able to provide adequate care

      By reading and accepting this Privacy Notice, I give my consent for the processing of my sensitive personal data, for the purposes necessary for the provision of services with the Responsible.

      For the purposes indicated above, we can collect your personal data in different ways:

      • When you freely provide them to us voluntarily.
      • Through our website.
      • By telephone.
      • When we obtain information through other sources of public access that are permitted by law (telephone directories, email, websites, and the like).

      You are informed that our facilities have a closed-circuit surveillance camera system, which is active 24 hours a day, which allows us to stay informed and have access control over visitors who access the facilities and ensure the safety of staff, customers and visitors.

      All personal and aggregate information obtained from “The Owner”will constitute a database, property of “THE COMPANY”, information that is stored to protect it and prevent its loss, misuse, alteration, or that it may be intercepted. by third parties. “The Client” hereby expressly authorizes “THE COMPANY” to share the personal information provided with any Authority that requires it in writing and in terms of law.

      IV.- LINKS TO OTHER WEBSITES: Our website may contain, for your convenience, links to different websites, “THE COMPANY” is not responsible for said websites, therefore it does not guarantee, nor is it responsible for the content found on these, we invite you to carefully read the Privacy Notice of each of the Internet sites you visit.

      V.- THE OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA: at the time that “THE COMPANY” collects your personal data, the Holder thereof, may limit its use or disclosure, expressing his opposition in relation to for non-necessary purposes, which you will have to state when requesting your personal data, and indicate which you are not willing to provide to the person in charge.

      In the same way, if the Holder does not express his disagreement at the moment in which his personal data is being collected, “THE COMPANY” will collect the data that it considers sufficient to carry out the contracted service.

      VI.- MEANS TO EXERCISE YOUR OPPOSITION TO THE PROCESSING OF DATA FOR NON-NECESSARY PURPOSES: You can express your opposition to the processing of your data for non-necessary purposes by generating a free letter in which you state what data you do not agree to provide to the person responsible. , the letter will be addressed to the contact email of the area for the processing of personal data, this being info@renovasolution.com, The aforementioned writing must meet the following requirements:

      • Full name of the owner of the personal data.
      • Specify the data that you do not wish to provide to the person in charge.
      • Give a brief explanation of why you believe it is unnecessary to provide that data to the person in charge.
      • Attach to the letter an official identification document of the owner of the personal data.

      VII.- THE MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION: “The Holder” may request “THE COMPANY”, at any time, access, rectification, cancellation or opposition regarding the personal data that concern you, the mechanisms that have been implemented for the exercise of said rights are through the presentation of the respective request to our Personal Data Department, either personally at the same address or by sending an email to the previously indicated, in where after receiving your request “THE COMPANY” has a term of 20 business days to give you an answer and let you know if your request is appropriate or not, if it were to proceed, the person in charge will have a term of 15 business days to make it effective the request by the owner of the personal data.

      VIII.- TRANSFERS OF DATA THAT ARE MADE: “THE COMPANY” undertakes not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties. , as well as carry out this transfer in the terms established by that Law.

      In the event that “THE COMPANY”, I will transfer your personal data to third-party service providers for compliance with legal, accounting, regulatory or contractual obligations by Renova Solutions Inc. or any of its affiliated companies in Mexico or abroad, in order to carry out the purposes of the treatment established in this privacy notice, it will do so after entering into confidentiality agreements and, as long as (1) the provider or person to whom they are transmitted agrees to submit the treatment of personal data to this privacy notice and, (2) it is not in any of the cases established in article 37 of the Law. If you do not express your opposition for your personal data to be transferred to third parties, you will understand that you have given Renova Solutions Inc. your consent to do so.

      IX.- SECURITY MEASURES FOR THE PROTECTION OF PERSONAL DATA: : The company has adopted and maintains the necessary administrative, technical and physical security measures within its reach to protect the personal data that it has freely provided to us.

      X.- MODIFICATIONS TO THE PRIVACY NOTICE:This privacy notice may be modified or updated unilaterally by “THE COMPANY informing “The Holder” dof said changes through the following means: (I) visible advertisements in our establishments or centers customer service; (II) brochures or brochures available in our establishments or customer service centers; (III) on our website; (IV) or we will send them to the last email that you have provided us.

      If you have any questions about this privacy notice, you can contact us at the telephone numbers and/or email indicated in the first section called“I.- IDENTITY AND ADDRESS OF “THE COMPANY”, where you will receive the requested attention.

      Date of last update: June 13, 2023